
Transforming Leadership, Together

Clive Jones
Chief Executive Officer: Tourvest Retail Services
We engaged Julie to support and facilitate the development of our Executive Leadership Team (ELT) as we navigated a critical stage in our journey.
From the outset, Julie played a pivotal role—both through group facilitation and 1:1 executive coaching—in helping us face some hard truths about how we operated as a team.It became clear that we lacked alignment behind a single unified strategy, and that we were functioning in silos rather than as a cohesive, high-performing leadership group.
Julie helped us recognise and address these challenges by introducing structured, honest, and actionable interventions. One of the key turning points was the development of a set of agreed ELT behaviours, which we committed to and held each other accountable for, supported by regular feedback and coaching. Julie’s approach combined rigour with empathy, enabling us to be open and honest with one another in ways that had not been possible before.
As part of this journey, we also completed Lumina assessments, which Julie facilitated. Her ability to bring both individual and team dynamics to life through these insights—culminating in a powerful two-day workshop—was impactful.
What truly set Julie apart was her credibility, authenticity, and the trust she built with the team. Her presence enabled candid conversations and meaningful shifts in how we collaborate and lead. With her support, we have made significant positive strides as a team. Our journey continues, but it is undeniable that Julie has been a critical partner in our progress.
We would not hesitate to recommend Julie to any leadership team looking to transform how they work together and drive impact through aligned, values-led leadership.