Privacy Policy

Inventure (“we”, “us”, or “our”) operates the website https://theinventure.com/ (the “Site”). We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including South Africa’s Protection of Personal Information Act (POPIA).

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Who We Are

Inventure offers immersive multi-day expeditions in the Karoo and leadership development experiences focused on personal and team growth.

Contact details: Email: julie@theinventure.com Website: https://theinventure.com/

2. Information We Collect

We may collect the following types of personal information:

  • Information you provide directly: Name, email address, phone number, company/organisation details, and any other information you submit through contact forms, interest registration forms, experience applications, or email correspondence.
  • Automatically collected information: IP address, browser type, device information, pages visited, and approximate location when you use our website (via cookies and similar technologies).
  • Marketing and lead information: Details submitted via Facebook/Instagram Lead Ads or other advertising platforms if you choose to engage with our ads.

We do not intentionally collect sensitive personal information unless you voluntarily provide it (for example, in an application form for an expedition).

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide information about our experiences and services
  • Process applications and manage bookings for Karoo Inventures or leadership programmes
  • Send you marketing or promotional communications (only if you have opted in)
  • Improve our website, services, and user experience
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal information on the following grounds:

  • Your consent (e.g. when you opt in to marketing emails)
  • Performance of a contract (e.g. when you book or apply for an experience)
  • Our legitimate interests (e.g. improving our services and website)
  • Compliance with legal obligations

5. Sharing of Your Information

We do not sell your personal information. We may share it with:

  • Trusted service providers who help us operate our business (e.g. email marketing platforms such as Mailchimp, website hosting, or form tools), under strict confidentiality agreements
  • Professional advisors or authorities when required by law

All third parties are required to handle your information in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Marketing contacts who unsubscribe are removed from active lists promptly.

8. Your Rights

Under POPIA (and other applicable laws), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, please contact us at julie@theinventure.com.

9. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

10. Children’s Privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: julie@theinventure.com Website: https://theinventure.com/